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Frequently asked questions

We all deserve answers

  • What does Mens Sana mean?
    From classical Latin, "Mens Sana" simply means "Sound Mind." The best known Latin expression is "Mens Sana in Corpore Sano", which means "Sound Mind in Sound Body".
  • How can I make an appointment?
    The easiest way to make an appointment with us is through our Doctoralia link system. Visit us at https://www.doctoralia.com.mx/clinicas/ mens-sana-clinic and book your appointment yourself. In Doctoralia you will be able to see the availability of the agenda as well as consultation prices.
  • I cannot schedule in Doctoralia. What I can do?
    Contact us directly at the clinic by email at citas@menssanaclinic.com.mx, or our whatsapp account +52-656-575-8925.
  • What conditions do they treat?
    At Mens Sana Clinic we are committed to mental health. We serve disorders of depression, anxiety, stress control, insomnia, attention deficit with or without hyperactivity, personality disorders, psychosis, schizophrenia, paranoia, irritability, neuro-cognitive, individual, couple and family therapy, and many more. We also carry out clinical evaluations, medical certificates, psychiatric appraisals, and community and organizational mental health assessments.
  • Is the service very expensive?
    Our prices are listed on our internet pages. Our first-time face-to-face consultations cost $1,000 MXN. However, our teleconsultation options offer you greater flexibility and savings. For your peace of mind, all consultations and therapeutic plans at Mens Sana Clinic are supervised by a psychiatrist. We understand the economic impact of medical treatments. Our staff will always try to offer you the best care without neglecting your financial interests. In practice, that means searching for safe but inexpensive drug alternatives, providing you with complimentary follow-up, and offering you subsequent cost-effective evaluation consultations. For more extensive services such as psychiatric expert opinions or organizational assessments, please contact citas@menssanaclinic.com.mx>> to get a quote.
  • Do you make letters or certificates for work or school?
    Yes. The letters or certificates have a cost of $500 MXN, and detail the list of services that have been provided, including diagnoses, therapeutic plan, duration of care, etc.
  • Where are the inquiries?
    For face-to-face appointments you can go to our office in Ciudad Juárez. We also have in-person psychiatric consultation in Cuauhtémoc. However, we suggest you consider the teleconsultation option, which will save you time, effort and, last but not least, is cheaper than an in-person consultation.
  • How does teleconsultation work?
    Through our platform at Doctoralia we will notify you as soon as you schedule an appointment with us. Before your teleconsultation you will receive instructions on how to connect to the platform. You will also receive a link with one or more questionnaires to complete before entering the session. These questionnaires help us focus care even before you walk in for your appointment. During the appointment you will be able to see and talk with the doctor through your computer or cell phone. At the end of the consultation, the doctor will create a prescription and a therapeutic plan and will send it to you through the virtual platform, your email and/or WhatsApp. You can take that digital prescription to the pharmacy of your choice to fill your medication.
  • Can the general practitioner consult me for depression or anxiety?
    Yes. At Mens Sana Clinic, the general practitioner focuses mainly on depressive and anxiety disorders, offering first contact or follow-up teleconsultation to patients already assessed by a psychiatrist at our clinic. Note for your peace of mind: All medical care and treatment at this clinic is supervised by the psychiatrist. You will always be in good hands.
  • When do I have to pay for the scheduled consultation?
    When you book through our Doctoralia page at https: //www.doctoralia.com.mx/clinicas/mens-sana-clinic, the system will ask you to complete the payment to finish reserving your place. If you book through our office at citas@menssanaclinic.com.mx or at +52-656-575-8925, you will have up to 72 hours before your appointment to complete your payment and reserve your spot. If you do not make the reservation payment 72 hours before your appointment, you will lose your place on the agenda and the space will be offered to other patients of our clinic.
  • I need attention but the cost is very high. What I can do?
    At Mens Sana Clinic we strive to give you the best possible service at a fair and affordable price. In cases of financial difficulty, we ask you to contact our clinic directly so that together we can try to find an alternative.
  • What forms of payment are accepted?
    You can pay online in our Doctoralia account at https:/ /www.doctoralia.com.mx/clinicas/mens-sana-clinic You can also pay by bank transfer. For more information contact our clinic.
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